Consumer Interests Curaçao (Consumenten Belangen Curaçao) is an independent, non-governmental, non-profit foundation for inhabitants of Curacao. The foundation provide consultancy services to consumers and provides practical support for consumer problems. There are many consumer problems in Curaçao and businesses are not always responding in the ways that are acceptable. Consumers often think that they are powerless when it comes confronting wealthy businessmen or large corporations. Consumer Interests Curaçao was established to actively assist consumers that became victims of fraudulent activities or are in a conflict situation with corporations.
Stichting Consumenten Belangen Curaçao handles consumer complaints such as not receiving a guarantee on a purchased product, disputes with a landlord, complaints about the internet, banks, insurance companies, etc. Complaints are often not submitted to the court because of the high costs and often lengthy procedures. Consumer Interests Curaçao wants to avoid legal proceedings with its mediation. Through our mediation, 98% of all consumer complaints have now been resolved.